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 ° FLORA FEATURES °
Flora features
roses
roses in basket
assorted bouquets
flower arrangements
flowers in basket
pot plants
dry flowers
gifts
 
 ° BY OCCASION °
Christmas
Easter Day
Valentine
Women's day
spring flowers
summer flowers
autumn flowers
balcony flowers
Mother's day
Grandma's day
 
 ° BASKETS °
INFO
Baskets
VIP baskets
 
 ° FUNERAL SERVICES °
funeral services - info
funeral bouquets
funeral wreath
All Saint's day
 
 ° FOR OFFICE °
office service - info
arrangements
potplants 1
potplants 2
 
 ° WEDDING SERVICE °
weddings - info
photos:
– our new
– roses
– orchids
– kallas
– assorted
bouquet for witness
pin
church
car
 
 








  GENERAL RULES
 

General rules

Orders received by noon can be completed the same day. Flowers can be delivered either almost immediately to locations near our store or at an agreed upon time. Deliveries in Warsaw on week days are free.

Generally, we need at least 24 working hours to complete an order if the flowers are to be sent farther. A little more time is required on holidays. Additionally, we require 2 days notice before popular name days and other popular occasions. Our of town orders are fulfilled via Interflora network. In these cases Interflora's rules apply.

A 20% surcharge applies in following cases:
- deliveries on Sundays and holidays,
- deliveries in Warsaw's suburbs
- handling charge for deliveries in other cities in Poland
Please include the surcharge at payment time.

A 20% surcharge applies in following cases:
- deliveries on Sundays and holidays,
- deliveries in Warsaw's suburbs
- handling charge for deliveries in ther cities in Poland
- deliveries outside of Poland due to individual agreement.
- deliveries for Valentine, Woman's Day and Mothers Day.
Please remember about this when paying.

What and how to order?

To simplify the ordering process we prepared a catalog divided into groups. The names of individual groups make moving around in our catalog easier. To order a specific item from our catalog click on the picture and use the order form. The form is only for the arrangements you see pictured. You must fill in all the fields unless specified otherwise. Orders can be also placed by filling out and printing the order form and faxing it to us. Please remember to include all data, including credit card information.

You can choose the color, number and size of flowers where specified. In many cases you can order the same arrangement in 3 versions - standard, deluxe, and premium. The quality is always the same. What's changing is the size and the number of flowers and extras used. Naturally, the price changes as well. The starting point is always the standard version.

You can order an individual arrangement not shown in our catalog. Those orders can be placed via telephone, fax or e-mail.

Payment options

The following are payment options:

1. bank transfer or mail order (in Poland only) confirmed by fax or e-mail,
2. credit card (phone and mail order),
3. COD (cash on delivery).

Bank transfer. If you chose this option do not forget to debit the transfer charge to your account. After placing an order please make your payment and send a copy of the transfer confirmation to us via fax or e-mail. The completion of the order is possible only after either the payment or a transfer confirmation is received.
Credit card. Although online SSl payment with a credit card is not possible yet (we will have a secure payment option soon) you can send us your credit card information (card number, expiration) with your order or separately via fax, telephone or separate e-mail. We complete the order once your card is accepted.
COD. Please let us know if you want a receipt.

Additionally

It's a good idea for us to have a way of contacting the ordering person (fax, telephone number or an e-mail address) in case of problems with the order. We also ask for a telephone number of the recipient to confirm that he/she will be present to accept flowers. We don't like to leave flowers with the neighbors.
If you wish we can include a note with the flowers. Please let us know the text of the note separately. We can omit the name of the person ordering flowers, if you wish. We can also add a small gift - wine, champagne, perfume, a knick-knack.
While completing your order we try to make an arrangement as the one you see in our catalog, especially preserving its feel, tone and the particular ingredients. Any changes may be due to the seasonality of particular flowers. Although this happens rarely, if any changes have to be made, we always have your interest in mind.
We endeavor to resolve any complaints in a timely manner.

 

 


kwiaciarnia Flora, ul. Dzika 19/23, 00-172 Warszawa
weekdays 8 -20, Saturday and holidays 10-17
tel (+4822) 6356162,6361213, mobile (+48)691667789
E-mail: biuro@kwiaciarniaFlora.com.pl
bank 30116022020000000012099074, swift code BIGBPLPWXXX
NIP 536-100-32-29